We got our child a Lilโ Tracker watch so we would have a way of reaching him in case of an emergency. A few weeks ago, the watch stopped charging and I contacted Lilโ Tracker. They, particularly Jonathan Boyd, were very responsive and sent me a new charging cable, and when that didnโt work, sent me a replacement watch. The new watch seems to work seamlessly. Itโs wonderful that they stand behind their product and are so helpful. My child wears the watch everywhere he goes and it gives us peace of mind.